![]() The story is narrated through Shyam’s perspective. And the story is of that particular night at the call centre in Gurgaon. ![]() The narrating author meets a young girl on the train, who offers to narrate to him an account with a prerequisite that he will have to convert it into his 2nd publication. Although, it is vastly based on this story of 6 characters, the book initiates with a train journey from Kanpur to Delhi. The call centre receives one call from a very special caller, GOD. In America, it is the THANKSGIVING time and the phone lines are ringing frantically. ![]() The 6 characters, Shyam, Priyanka, Esha, Vroom, Radhika and Military Uncle are friends, who are all working on this particular night shift together. At this particular call centre, the employees are focused on giving technical support to American clients. ‘One Night at the Call Centre’ focuses on the story of one night’s happening with 6 people working together at a call centre in Gurgaon, India. ![]()
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